Spare parts of AGARO
Customer Reviews
Very very worst customer service I have never seen such bad customer service in my life
Guys please don’t purchase spare parts from them because they dont deliver the spare parts.I had sent ₹1000 for the spare parts but I haven’t received it till now it has been 2 months since I have made the payment now they are not even attending the call so please dont get into this scam by paying them the money.
What is the use of this service if you can't provide the right spare part. I complained about the broken lock. They told me to get the entire dust collector unit. Now the lock itself is missing
Product s are good but very poor customer service
Agaro sells good products which I buy on Amazon. I am happy with the vacuum cleaner, electric spin mop & electric cleaning brush. The problem starts when you wanna order spares. After writing email to customer support, one has to wait indefinitely for a response. After many days a call comes & as the person starts to talk, one realises they do not read emails nor care to reply in writing. Even when a customer wants to pay & buy spares, the process is cumbersome. This is a HUGE negative for Agaro as a company. It is surprising that Agaro’s senior management does not seem to care. At this rate they will lose customer goodwill & may have to wind up operations in India.
